EPOS Built for Takeaways That Move Fast
Fast counter service, customer-facing order displays, collection management and kitchen screens — all integrated. HDS Cloud Apps keeps your queue moving and your kitchen organised, from the lunchtime rush to the late-night surge.
Built for Takeaways
Keep the Queue Moving. Keep the Kitchen Calm.
A takeaway at peak service handles more transactions per hour than almost any other food business. Speed at the counter, clarity in the kitchen and a smooth collection experience for customers are not optional — they are the whole operation.
Fast Counter Service
Large product tiles, quick category navigation and a till layout designed for speed under pressure. Process an order and payment in under 15 seconds at peak. The interface is intuitive enough for temporary staff to operate confidently within minutes of training.
Customer-Facing Order Display
A customer-facing screen shows each item as it is added to the order — reducing disputes, confirming accuracy before payment and creating a professional impression. When an order is ready to collect, the collection display notifies the customer by name or number without any staff involvement.
Kitchen Display Screens
No printer paper, no lost tickets. Counter orders, online orders and phone orders all appear on the kitchen display in real time. Kitchen staff mark orders as complete with a tap — the collection display updates automatically and your team knows exactly what is in the queue at every moment.
Online Orders — One Display
Online orders integrate into the same kitchen display as counter orders, eliminating the need for separate tablets per platform. One display, one workflow, one kitchen — regardless of whether the order came in at the counter, from your website or from a delivery integration.
Key Advantages
What Makes HDS Right for Takeaway Operations
Collection Management — Orders Called Without Shouting Across the Counter
Every order is assigned a number or customer name at the point of sale. The kitchen marks it ready on the display screen. The customer-facing collection board — displayed on a screen at the collection point — shows which orders are ready for pickup. No staff member needs to shout across the counter, misread a handwritten ticket or deal with customers crowding the collection area. The whole collection workflow is automated and visible to everyone simultaneously.
Contactless and Card at the Counter — Every Transaction in Under 10 Seconds
HDS Cloud Apps integrates with 8 payment providers including Teya, Dojo and Musqet — all optimised for fast counter service. Contactless payments complete in under a second. The payment terminal is fully integrated with the EPOS so there is no manual amount entry — the terminal receives the amount from the till automatically. For a busy takeaway processing hundreds of transactions during a Friday evening service, these seconds add up to a meaningfully shorter queue.
Upsell Prompts Built Into the Counter Workflow
HDS Cloud Apps supports automatic upsell prompts at the till — triggered by specific products or order totals. When a customer orders a burger, the system prompts the till operator to suggest a meal deal upgrade or an additional side. For a busy takeaway, even a 10% increase in average transaction value during peak hours makes a significant difference to weekly revenue. Prompts are configurable and can be updated instantly from the back office.
Getting Started
Up and Running Before Your Next Peak Service
Book a Takeaway Demo
See the system in a counter service configuration — customer display, kitchen screen, collection management and payment integration all live. We will show you a typical busy lunch scenario so you can see exactly how it handles volume.
Configure for Your Menu
We build your product list, category layout and payment integration. For most takeaways, setup takes one day and staff training is completed in under two hours. Online ordering integration can be added at any point after go-live.
Go Live with 24/7 Support
HDS provides round-the-clock support from day one. Menu additions, price changes and product updates are made instantly from any device. If anything needs attention during a service, the support team responds immediately.
Frequently Asked Questions
Takeaway EPOS Questions Answered
What is the best EPOS system for takeaways in the UK?
HDS Cloud Apps is a strong EPOS choice for UK takeaways — a fast counter interface, customer-facing order display, collection management, kitchen display screens and 8 integrated payment providers from £49 per month. The system handles high transaction volumes without slowing down, with 24/7 support included and no on-site server required.
Does the takeaway EPOS have a collection screen for customers?
Yes. HDS Cloud Apps includes a customer-facing collection display. Each order is assigned a number or customer name at the till, sent to the kitchen display and marked ready by the kitchen when complete. The collection screen updates automatically — customers waiting for their order can see when it is ready without any staff involvement. This reduces counter congestion and removes the need for manual order calling.
Can online orders come through to the same kitchen display?
Yes. Online orders integrate into the same kitchen display as counter orders. Whether an order comes in at the till, from your website or from a delivery platform integration, it appears in the same queue on the kitchen screen. This eliminates the separate tablet per platform that many takeaways currently manage — one display, one workflow, consistent across every order channel.
Does the EPOS work for chip shops and independent takeaways?
Yes. HDS Cloud Apps is used across a wide range of independent takeaway formats including fish and chip shops, pizza and kebab shops, Indian and Chinese takeaways and fast-casual burger operations. The product catalogue, category structure and kitchen workflow are all configurable to match the specific operation — there is no fixed format that takeaways have to adapt to.
How much does a takeaway EPOS system cost?
HDS Cloud Apps starts from £49 per month for the base software licence. Hardware — including a counter touchscreen terminal, kitchen display screen, customer-facing order display and integrated payment terminal — is available to purchase or lease separately. Contact HDS for a quote based on your takeaway's configuration and the number of terminals needed.
Ready to Speed Up Your Takeaway Service?
Book a free demo and see HDS Cloud Apps in a counter service configuration — collection management, kitchen display, customer order screen and integrated payments. No obligation.