A single unified platform bringing together EPOS, integrated payments, mobile ordering, kiosks, loyalty and more — purpose-built for hospitality businesses across the UK, Ireland and Europe.
Integrated Payments
HDS Cloud Apps connects natively with four leading payment processors, giving your business the freedom to work with your preferred partner — fully integrated within the platform from day one.
Enterprise-grade payment processing with worldwide reach, advanced fraud tools and competitive rates for high-volume venues across the UK and Europe.
Pan-European acquiring with smart terminal solutions, instant settlements and transparent pricing across all card types — ideal for multi-country operations.
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Next-day settlements, effortless setup and award-winning support — one of the UK and Europe's fastest-growing payment partners for hospitality businesses.
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Modern, API-first payments built for hospitality. Lightning-fast transactions, real-time reporting and a seamless native EPOS integration.
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A globally recognised payment gateway delivering advanced fraud prevention, multi-currency support and enterprise-grade reliability for high-volume environments.
Learn more →One of the world's largest payment processors, trusted by thousands of businesses — bringing unmatched reach, stability and card acceptance rates.
Straightforward, reliable card processing designed with hospitality in mind. Competitive rates, simple setup and dedicated account management from day one.
Omnichannel payment solutions built for modern business. Fast settlements, transparent pricing and seamless integration across in-person and digital channels.
Built for small and medium businesses across Europe — simple flat-rate pricing, fast onboarding and reliable card acceptance with no hidden fees.
Learn more →Built from the ground up for restaurants, hotels, bars, kiosks and everything in between.
Add a world-class hospitality platform to your portfolio and earn a recurring share on every subscription, hardware unit and payment terminal you place. 3 months free for your clients — and you keep 100% during those months.
Core Platform
From the till to the kitchen pass, from mobile ordering to digital signage — HDS Cloud Apps puts you in complete control of your entire hospitality operation.
Full-featured till software with optional waiter tablets for table-side ordering. Fast, intuitive, and always in sync.
Let guests order from the table, hotel room, or poolside with QR-code mobile ordering that feeds directly to the kitchen.
Reduce queues and increase average spend with branded self-order kiosk software supporting upsells and allergen info.
Build repeat business with points, stamps, rewards and targeted offers — all managed directly within the platform.
Real-time order routing to kitchen display screens and customer collection boards. Say goodbye to lost tickets.
Print receipts and kitchen dockets from anywhere — locally or over the cloud — with zero driver configuration.
Manage events, sell tickets and handle reservations all in one system — linked directly to your EPOS and payments.
Push menus, promotions and messaging to screens across your venue — scheduled or real-time, no technical skills needed.
Stay audit-ready with built-in health & safety checklists, allergen management and compliance documentation tools.
Hardware
We provide all the hardware your venue requires — and back every device with a full warranty and ongoing technical support. One trusted partner, zero hassle.
All-in-one touchscreen tills
Rugged handhelds for table service
Countertop & portable card readers
Thermal printers, cloud-connected
Order status & collection boards
Free-standing self-order kiosks
Heat-resistant KDS displays
Secure routers & switches
All-in-one POS terminals & displays
Premium receipt & label printers
Industrial-grade POS terminals & panel PCs
High-performance touchscreen displays & monitors
Detachable tablet POS — all-in-one & handheld in one device
AI-Powered Intelligence
HDS Cloud Apps is the only hospitality EPOS platform with Google Gemini embedded at the heart of its data layer. This isn't a bolt-on chatbot — it's deep AI integration that transforms how your team sells and how you understand your business.
Gemini analyses order history, table spend patterns and menu margins in real time — then surfaces intelligent upsell suggestions directly on the waiter tablet. Your team sells smarter, not harder.
Ask your data anything in plain language. "What were my top 5 sellers last Saturday evening?" or "Which table section generates the most revenue?" — Gemini answers instantly, no dashboards required.
Schedule AI-generated reports delivered to your inbox — complete with charts, trend analysis and actionable recommendations. From weekly sales summaries to monthly P&L breakdowns, fully automated.
Biometric Payments
HDS Cloud Apps is uniquely integrated with Fingo — the leading biometric payment platform. Guests register once and pay instantly with just their fingertip. No card, no phone, no wallet required. It's the fastest, most secure way to pay.
Guests register at check-in and charge everything — restaurant, spa, bar — directly to their room with a fingerprint tap. Zero friction, zero lost revenue.
No wallets on the sand. Guests pre-register and order drinks, food and watersports all day — settled with a single touch. Perfect for resort environments.
Cashless canteens with biometric ID — eliminating cash handling, PIN sharing and lost cards. Students pay in seconds; schools get full spend visibility.
Staff canteens and corporate dining where employees pay with a fingertip, spend is tracked per department, and subsidies are applied automatically.
Meet Merlin
HDS Cloud Apps has partnered with Musqet to bring you Merlin — an AI avatar built on the likeness and voice of Merlin Griffiths, mixologist and bar industry icon from Channel 4's First Dates. Unlike traditional EPOS sales, Merlin asks the right questions first and only recommends what your venue actually needs.
Merlin qualifies your requirements before making any recommendation — so you only pay for what you actually need. No pressure, no bloated packages.
Get instant answers to product, pricing and technical questions any time of day — no hold music, no ticket queues.
Serving venues across the UK, Ireland, Europe and beyond — Merlin speaks your customers' language around the clock.
Setup & Installation
Switching to a new EPOS platform can feel overwhelming — but with HDS Cloud Apps, it doesn't need to be. We pair the power of a cloud-based global platform with the reassurance of real, local engineers on the ground, guiding your business every step of the way.
We start by understanding your business — your venues, your team, your workflow. We'll recommend the right modules, hardware and payment provider to match your needs exactly.
Your menus, products, pricing, staff roles and integrations are all configured before we arrive on site. We do the heavy lifting so your team don't have to.
Our local engineers install and test all hardware at your venue. Every terminal, printer, display and payment device is set up, connected and verified before we leave.
We train your team in person, walk through every workflow, and stay on hand for your first service. You won't be left to figure it out alone.
After go-live you have a real person to call — not a ticket system. Our 24/7/365 support team is always available by phone, email or live chat whenever you need us.
No bots, no endless menus. When you call HDS Cloud Apps, you speak to someone who knows your setup and can resolve your issue on the spot.
From your first demo to your hundredth service, we're with you every step of the journey. You are never left to figure it out alone.
Enterprise-grade technology backed by local engineers and support staff who understand the UK, Irish and European hospitality markets.
On-site coverage across the UK, Ireland and Gibraltar, with remote setup and on-site visits available throughout the rest of Europe too.
Enterprise-grade reliability, security and speed — underpinned by the world's leading cloud platform.
Why HDS Cloud Apps
There are plenty of EPOS providers out there. Here's a straightforward look at how HDS Cloud Apps compares to the most common alternatives — and why businesses keep choosing us.
Lightspeed requires complex setup with limited local support in the UK and Europe, locks you into their own payment provider, comes with premium pricing that escalates as you add modules, and hardware must be sourced separately.
View full comparison →Square locks payments to Square only with no alternative providers, offers limited hospitality-specific modules, provides no on-site installation or local support team, and has no dedicated account management.
View full comparison →EPOS Now support is often ticket-based with slow response times, hardware is tied to their ecosystem, payment provider flexibility is limited, and there is no AI-driven reporting or analytics built in.
View full comparison →Shift4 Dine ties you into the Shift4 payments ecosystem and is primarily US-focused, with limited UK and European local support, no on-site installation teams, and no AI-driven reporting or automated business insights.
View full comparison →ICR Touch is a capable legacy system but relies on traditional on-premise architecture with no native cloud or mobile ordering, limited integration flexibility, and no built-in AI analytics or conversational reporting tools.
View full comparison →Dines suits smaller independent restaurants but has limited payment provider flexibility, lighter enterprise support, no AI-driven analytics, and a narrower module set as venue complexity grows.
View full comparison →Access Group's hospitality suite is built from acquired products that don't always integrate cleanly, carries enterprise-level pricing complexity, and lacks the single unified platform and embedded AI that HDS delivers.
View full comparison →Blinq is an iPad-only POS backed by just £1.4M in seed funding — locked to Stripe payments, no Android or Windows support, no multi-site management, no accounting integrations, and a 29-person team behind it.
View full comparison →Loyverse offers a free entry point for micro-businesses, but has no floor plan, no recipe costing, no AI, no phone support, no UK tax compliance tools, and pricing that goes opaque the moment you grow beyond three sites.
View full comparison →Dedicated account management, on-site engineers and 24/7/365 support — not a ticket queue. A real person answers when you call, every time.
As an official Google Partner hosted on Google Cloud, our reliability credentials are independently verified. 99.9% uptime backed by the world's leading infrastructure.
Choose from Global Payments, Viva, Dojo, Musqet, Trust Payments, WorldPay, Take Payments, DNA Payments or Teya — or switch later. We never lock you in. The flexibility stays with your business.
HDS Cloud Apps runs on a wide range of hardware. Got existing equipment? We'll work with it. Need new? We supply, warrant and support every device we provide.
Google Gemini AI is embedded at the heart of HDS Cloud Apps — powering real-time upselling for your waiting staff, conversational reporting and automated business insights. No competitor offers this.
Through our exclusive Fingo integration, guests pay with a fingerprint — no card, no phone needed. A uniquely modern experience that very few EPOS platforms across the UK and Europe currently offer.
Pricing
No hidden charges, no unexpected bills. One simple subscription that scales with your business as you grow.
Per site, billed monthly. Hardware and support packages quoted separately.
Customer Portal
Log in to your secure customer portal to manage your platform settings, view real-time reports, handle billing, raise support tickets and access everything your business needs — all in one place.
Common Questions
HDS Cloud Apps starts from £49 per month per site with no hidden fees and no long-term contract required. Hardware and support packages are quoted separately based on your venue's requirements.
We integrate with 9 payment providers: Musqet, Dojo, Viva, WorldPay, Trust Payments, Global Payments, DNA Payments, Take Payments and Teya. The platform is fully payment agnostic — you keep your existing provider or choose a new one.
Fingo lets guests register their fingerprint once and pay by simply pressing their finger on the scanner — no card, phone or wristband needed. It is ideal for beach clubs, hotel all-inclusive packages, golf clubs and spas where guests often don't carry their wallet.
HDS Cloud Apps uniquely integrates Google Gemini AI at its data core. Managers can ask plain-English questions like "What were our top-selling items last Saturday?" and receive instant answers. Staff also receive real-time upselling suggestions at the till based on what's trending.
Yes. HDS Cloud Apps is built for multi-site operators. Manage menus, pricing, stock, reporting and staff across all your venues from a single dashboard — with the ability to drill into individual sites or consolidate across the group.
Yes — we have a dedicated golf module with GPS hole tracking for buggy delivery, driving range ordering, golf shop EPOS and bar/restaurant management. Venues using our golf module typically see revenue increases of up to 20%.
We serve businesses across the UK, Ireland, Gibraltar, Spain, Portugal, France, Germany, Austria and Italy, with local engineers and support teams on the ground. The platform is hosted on Google Cloud within the EU and is fully GDPR compliant.
Yes. We provide 24/7 support and dedicated onboarding for every new customer. Our team handles installation, staff training and go-live support to ensure a smooth transition from your existing system.
Get in Touch
Share a few details about your business and we'll put together a tailored demo and quote. No pressure, no hard sell — just an honest conversation about what HDS Cloud Apps can do for you.
