One Platform for Every Hotel Outlet
Restaurant, bar, room service, events and procurement — unified under one cloud EPOS. PMS integration for seamless room charging, Fingo biometric guest identification and Google Gemini AI reporting across every department.
Built for Hotels
The Smarter Way to Run a Modern Hotel
Hotels operate across more touchpoints than any other hospitality venue. A guest might eat breakfast in the restaurant, have a drink at the pool bar, charge lunch to their room and attend a conference — all in the same day. HDS Cloud Apps connects every outlet in one unified platform.
Unified Across Every Outlet
Restaurant, bar, room service, spa, conference and events — all managed from a single back office with consolidated reporting. No separate system for each department, no end-of-day reconciliation between disconnected platforms.
Room Charge Integration
HDS Cloud Apps integrates with StayNTouch and GuestLine PMS systems. Guests can charge any spend — restaurant, bar, room service — directly to their room bill without presenting a card at the point of service. Everything settles at checkout in one transaction.
Events & Conference Management
Manage delegate packages, conference room billing and F&B charges against event accounts. External covers attending events can be linked directly to the event invoice, simplifying group billing and eliminating post-event reconciliation work.
Sustainability with Fingo
Replace single-use plastic wristbands with Fingo biometric guest profiles. Each guest's entitlements are stored against their fingerprint — no wristband production costs, no sharing fraud and a meaningfully greener operation. Good for margins. Better for the planet.
Fingo — Biometric Guest Identification
The Future of Hotel Guest Experience
Fingo goes beyond payments. In a hotel environment, it transforms how guests are identified and served from the moment they arrive.
Check In Once — Then Just Use Your Finger
At check-in, guests register their fingerprint in seconds. From that moment, every interaction across the hotel — restaurant, bar, spa, room service, gift shop — is handled with a single touch. No card, no wristband, no phone needed. The guest's profile, their room, their entitlements and their spend history are all linked to their fingerprint and accessible from any till in the property.
All-Inclusive — No More Plastic Wristbands
Traditional all-inclusive wristbands are costly to produce, easy to share between guests and generate significant plastic waste. Fingo eliminates them entirely. Each guest's all-inclusive entitlements are stored digitally against their biometric profile. Every transaction at every outlet is checked against their entitlement in real time — ensuring only the right person accesses included services, with zero plastic and zero fraud.
Guest Spend Intelligence
Because every transaction is linked to a guest profile, hotels gain unprecedented insight into individual spending behaviour. Which guests consistently spend above the all-inclusive package? Which outlets are underperforming with your highest-value guests? Google Gemini AI surfaces these insights automatically — helping your team make decisions that increase revenue per guest without any manual analysis.
Fingo biometric technology is an optional addition to the HDS Cloud Apps hotel platform. The base system includes PMS integration, room charging and full multi-outlet EPOS without Fingo. For hotels that want to eliminate wristbands or create a fully frictionless guest experience, Fingo can be added at any time.
Learn more about Fingo →Getting Started
Up and Running Across Every Hotel Department
Book a Hotel Demo
See the system configured for a hotel environment — PMS integration, room charging, multi-outlet reporting and Fingo biometrics all live. We will walk through your specific property configuration and answer every operational question.
Configure for Your Property
We build your outlet structure, menus, PMS integration and payment setup before go-live. Each department — restaurant, bar, events — is configured to match your operational workflows, with training provided for all front-of-house and management roles.
Go Live with 24/7 Support
HDS provides round-the-clock support from day one. All configuration changes — new menu items, pricing updates, PMS credential changes, new staff accounts — are managed remotely from any internet-connected device with immediate effect.
Frequently Asked Questions
Hotel EPOS Questions Answered
What is the best EPOS system for hotels in the UK?
HDS Cloud Apps is a leading hotel EPOS platform providing a unified system across restaurant, bar, room service, events and procurement. It integrates with hotel PMS systems including StayNTouch and GuestLine for direct room charging, includes Fingo biometric guest identification as an optional add-on, and provides Google Gemini AI reporting — from £49 per month with 24/7 support and no on-site server required.
Does the hotel EPOS integrate with property management systems?
Yes. HDS Cloud Apps integrates with StayNTouch and GuestLine hotel PMS platforms. Charges from any outlet — restaurant, bar, spa, room service — post directly to the guest's room bill in real time, without the guest needing to present a card or payment method at the point of service. All charges are visible in the PMS immediately and settle at checkout in one transaction.
Can HDS Cloud Apps manage all-inclusive hotels?
Yes. With Fingo biometric technology, HDS Cloud Apps is particularly powerful for all-inclusive hotels. Guest entitlements are stored against their fingerprint profile at check-in — no plastic wristbands, no sharing fraud. Every transaction at every outlet is automatically checked against the guest's entitlement and flagged if it falls outside their package. Upgrade sales and additional spend are seamlessly tracked alongside included items.
Does the system handle hotel events and conferences?
Yes. HDS Cloud Apps includes an events management module covering conference and banqueting billing, delegate packages, room hire and F&B charges. Multiple event accounts can run simultaneously. External covers — guests attending a wedding reception or conference, for example — can be linked to the event account for consolidated invoicing, separate from the hotel's regular restaurant and bar operation.
Can the hotel EPOS manage multiple outlets from one back office?
Yes. All outlets across the property are managed from a single back office. Reporting can be viewed consolidated across the whole hotel or broken out by outlet — restaurant, bar, events, room service — with full drill-down to individual transactions. Menus, pricing and staff accounts are managed centrally and can be applied across all outlets or kept separate per department.
How much does a hotel EPOS system cost?
HDS Cloud Apps starts from £49 per month for the base software licence. Hotel deployments typically include multiple terminals across outlets, and pricing scales with the number of active licences. Hardware, PMS integration and Fingo biometrics are all available as additional components. Contact HDS for a tailored hotel quote based on your property size, outlet count and transaction volume.
Ready to Unify Your Hotel's EPOS?
Book a free demo and see the system configured for a hotel — PMS integration, room charging, multi-outlet reporting and Fingo biometrics. No obligation, no sales pitch.