📦 Product Management

One Catalogue. Every Channel.

Build your categories and products once. EPOS, self-serve kiosk and mobile ordering all read the same live catalogue, so a price change, a new allergen tag, or a product going out of stock shows up everywhere at once — no separate menus to keep in sync.

1Shared catalogue across EPOS, kiosk and mobile
0Separate menus to maintain
IncludedNo separate module fee
Product Management at a Glance
Live across EPOS/kiosk/mobileIncluded
Per-channel visibility togglesIncluded
Allergen tagging & displayIncluded
Calories & alcohol unitsIncluded
Staff tiered pricingIncluded
Bulk CSV import/exportIncluded
Per-site/channel pricingNot available
Starting fromIncluded

Edit It Once, It's Everywhere

EPOS, kiosk and mobile ordering don't hold their own copy of your menu — they all read the same catalogue, live.

1

shared product catalogue behind EPOS, self-serve kiosk and mobile/QR ordering — no cache, no sync delay.

3

independent visibility switches per product — EPOS, kiosk and mobile — so what you sell where is entirely your call.

CSV

bulk export and import of your whole catalogue, for large menus or wholesale price changes.

Included

with the HDS Cloud Apps platform — no separate module fee to turn it on.

Set It Once. Pick Where It Shows.

Name, price, allergens and calories in one form — with a separate switch for each ordering channel.

Edit Product House Burger
CategoryMains
Price£12.50
Calories640 kcal
AllergensGlutenEggMilk
EPOS
On
Kiosk
On
Mobile
Off

A working illustration based on the real HDS Cloud Apps product editor — fields and channel toggles shown as they actually appear.

How a Change Reaches Every Channel

Five steps, from editing a product to it appearing wherever guests order.

✏️

Add or Edit

Set the name, price, category, allergens and calorie count.

🎚️

Choose Where

Toggle EPOS, kiosk and mobile visibility independently.

💾

Save

The change is written straight to your live catalogue.

📲

Live Everywhere

EPOS, kiosk and mobile all read the same table — no separate publish step.

📑

Bulk via CSV

For large changes, export, edit in a spreadsheet, and re-import in one go.

What Makes It Worth Trusting

🔗

No Separate Menus to Drift Apart

Because EPOS, kiosk and mobile ordering read the same live catalogue, there's no window where one channel shows an old price or a dish that's already sold out everywhere else.

🥜

Allergens & Calories, Shown Automatically

Tag a product once and the information follows it everywhere a guest can order — no separate allergen sheet to keep updated alongside the menu.

👥

Staff Tiered Pricing

Flag a staff member for tiered pricing and the till automatically swaps in their price at checkout — no manual discount to remember to apply.

📑

Bulk Tools When You Need Them

Export your whole catalogue to a spreadsheet for large edits, or duplicate a single product as a starting point for a new one — without re-keying everything from scratch.

What's Actually Included Today

No exaggeration — here's exactly what's live, and what isn't.

FeatureStatus
One catalogue, live across EPOS, kiosk and mobile ordering✓ Included
Independent EPOS / kiosk / mobile visibility per product✓ Included
Category colours, sort order and enable/disable✓ Included
Allergen tagging, shown automatically to guests✓ Included
Calorie counts and alcohol units✓ Included
Staff tiered pricing, applied automatically at the till✓ Included
Bulk CSV export and import of your full catalogue✓ Included
One-click product duplication✓ Included
Reusable modifier groups shared across many products✕ Not available — modifiers are set per product; duplicate a product or use bulk CSV to replicate a set
Different prices per site or per ordering channel✕ Not available — the only pricing variation is staff vs customer tiered pricing
Full nutritional macros (fat, protein, carbohydrate)✕ Not available — only calories and alcohol units are stored
Live shared catalogue across multiple sites✕ Not available — each site has its own catalogue; moving one to a new site is a one-off setup step, not ongoing sync

We'd rather tell you what this doesn't do than have you assume it does. If you run multiple sites and want a single master catalogue kept in sync across all of them, or need genuinely different pricing per channel, talk to us before you commit.

Product Management Across the UK, Ireland, Malta, Spain & Gibraltar

The same shared catalogue and channel controls, wherever your business trades.

🇬🇧

United Kingdom

Our home market, with local on-site engineers and 24/7/365 support alongside the full platform.

View UK EPOS ›
🇮🇪

Ireland

Full coverage across Dublin, Cork, Galway and every HDS-served Irish city, with the same catalogue tools.

View Ireland EPOS ›
🇲🇹

Malta

One catalogue across till, kiosk and mobile ordering, built for Malta's busy hotel and restaurant sites.

View Malta EPOS ›
🇪🇸

Spain

Served through our partner network, with the same product catalogue tools available.

View Spain EPOS ›
🇬🇮

Gibraltar

A compact market where keeping till, kiosk and mobile menus in step genuinely matters.

View Gibraltar EPOS ›

Built for However You Sell

A shared catalogue matters wherever the same products are sold through more than one channel.

🍽️

Restaurants

Run the till, QR table ordering and a self-serve kiosk off the same menu, with allergens shown consistently everywhere.

View Restaurant EPOS ›
🏨

Hotels

Keep room-service, bar and restaurant menus consistent across every outlet on site.

View Hotel EPOS ›
🥡

Takeaways

Manage a large menu in bulk via CSV, with calorie counts shown automatically to health-conscious customers.

View Takeaway EPOS ›
☕

Cafes

Turn products on or off per channel as the day goes on — breakfast items off the kiosk by lunchtime, for example.

View Cafe EPOS ›

Your Catalogue Live Within Days

01

Book a Demo

See a real product edit go live on EPOS, kiosk and mobile ordering, side by side.

02

Build or Import Your Catalogue

We help you set up categories and products, or bulk-import an existing menu via CSV.

03

Go Live With 24/7 Support

HDS provides around-the-clock support from day one, with catalogue changes managed remotely in real time.

Product Management Questions Answered

Getting Started

What is Product Management?

The back office where you build and maintain your product catalogue — categories, products, modifiers, allergens and pricing — in one place, rather than keeping separate menus for each place guests order from.

Is it an extra cost?

No, Product Management is included with the HDS Cloud Apps platform.

Do I need to build a separate menu for EPOS, kiosk and mobile ordering?

No. There's one product catalogue, and EPOS, self-serve kiosk and mobile/QR ordering all read it live — a change in one place appears on all three the next time that screen loads, with no separate menu to keep in sync.

Catalogue & Categories

How do I control which channel a product appears on?

Each product has its own EPOS, kiosk and mobile visibility switches, so you can sell something at the till without it appearing on the self-serve kiosk, or vice versa.

Can I hide a product without deleting it?

Yes. Turning a product's availability off removes it from sale immediately while keeping it in your catalogue, ready to switch back on.

Allergens & Calories

Does it support allergen labelling?

Yes. Every product can be tagged with its allergens, shown automatically to guests wherever they order — kiosk, mobile ordering or online.

Does it track full nutritional information like fat, protein or carbs?

No. Products carry a calorie count and, for drinks, an alcohol units figure, both shown to guests on the self-serve kiosk — but there's no field for fat, protein, carbohydrate or other nutritional macros today.

Pricing & Bulk Tools

Can I set different prices for different sites or ordering channels?

Not as a built-in feature — there's a single price per product rather than separate prices for delivery versus in-store, or site to site. The one pricing variation available is staff tiered pricing (see below).

Can I give staff their own pricing automatically?

Yes. A staff member can be flagged for tiered pricing, and the till automatically applies a separate staff price instead of the normal customer price whenever they ring up a sale — useful for staff meals or discounts without a manual override at the till.

Can I bulk import or export my whole product catalogue?

Yes. You can export your full catalogue to a CSV file, edit it in a spreadsheet, and re-import it — useful for large menus or bulk price changes. A separate CSV tool covers just the staff tiered prices.

Can I duplicate a product instead of building a similar one from scratch?

Yes, a Duplicate action clones an existing product, including its modifiers and pricing, as a starting point you can then adjust.

Multi-Site

If I run multiple sites, does updating one site's catalogue update the others?

No. Each site keeps its own independent catalogue. Copying a catalogue to a new site is a one-off setup step when that site is onboarded, not continuous syncing — a later change at one site won't appear at another automatically.

Ready to Manage Every Channel from One Place?

Book a free demo and watch a real product change go live on EPOS, kiosk and mobile ordering at the same time. No obligation, no sales pressure.

Talk to us
Got a question about EPOS, payments or pricing? Chat with our team — takes about 2 minutes.